Warranty Policy

Trusted Home Addition and Remodeling Contractor in Boca Raton, FL

When Experience Matters

Our Promise

We Stand Behind Our Work

Bluestone Contractors provides a written warranty on all qualifying renovation, remodeling, and construction work. This warranty is aligned with the standards of the National Association of the Remodeling Industry (NARI), the National Association of Home Builders (NAHB) Residential Construction Performance Guidelines, and Florida law.

All warranty terms are provided in writing at project completion. The warranty becomes effective on the date of substantial completion.

Note on Florida Statute §553.837

This statute establishes a mandatory one-year warranty for newly constructed homes (never previously occupied).

For renovation and remodeling work, Bluestone provides a voluntary written warranty as described below, consistent with the implied warranty of good and workmanlike manner recognized under Florida common law and the protections of Florida Chapter 558.

Coverage

Warranty Periods by Work Type

The following coverage periods apply to work performed by Bluestone Contractors and our licensed subcontractors. These meet or exceed NARI and NAHB industry standards.

Category	Coverage Period	Standard	Description
Workmanship & Labor	1 Year	NARI / FL Law	All construction methods, installation techniques, and finish work performed by Bluestone or our subcontractors.
Structural Components	2 Years	NAHB	Load-bearing elements, framing, headers, beams, and other structural members installed as part of the project.
Mechanical Systems	1 Year	NARI / NAHB	Plumbing, electrical, and HVAC work installed by Bluestone or our licensed subcontractors (separate from manufacturer warranties).
Roofing & Waterproofing	2 Years	NARI	Roofing installation, flashing, waterproof membranes, and related water-resistance systems.
Windows & Exterior Doors	1 Year	NAHB	Installation workmanship per manufacturer specifications and Florida Building Code. Separate manufacturer product warranties apply.
Tile, Flooring & Finishes	1 Year	NARI	Installation of tile, hardwood, LVP, carpet, and other finish flooring. Product warranties are separate.
Cabinetry & Built-Ins	1 Year	NARI	Installation workmanship for cabinets, shelving, and millwork. Manufacturer product warranties are separate and passed through to the client.
Painting & Coatings	1 Year	NARI	Workmanship warranty on interior and exterior paint application. Manufacturer product warranties apply independently.
Manufacturer Products	Per Manufacturer	—	Appliances, fixtures, windows, doors, and other manufactured products carry their own manufacturer warranties, which we pass through to you in writing.

Coverage Exclusions

What Is & Is Not Covered

The following outlines what our warranty covers and what it excludes, consistent with NARI, NAHB, and Florida statutory standards.

Covered

Defects in materials, equipment, or workmanship supplied or installed by Bluestone Contractors
Defects from work performed by our subcontractors under our supervision and direction
Material violations of the Florida Building Code resulting from our work
Water intrusion caused by faulty installation (windows, doors, roofing, flashing)
Structural defects in components we installed or modified
Failure of mechanical systems we installed due to workmanship defects
Restoration of any work area damaged during warranty repairs

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Not Covered

Normal wear and tear from everyday use
Normal house settling within generally accepted trade practices
Damage caused by the homeowner, tenants, or third parties
Acts of God — hurricanes, floods, fires caused by lightning, or other natural events outside our control
Work performed by others not under our direction or supervision
Appliances or equipment covered by a manufacturer's warranty
Damage resulting from failure to perform recommended maintenance
Modifications made to our work by others after project completion

Claims Process

How to File a Warranty Claim

We make the claims process straightforward. Here is exactly what to do if you believe a defect is covered under your warranty:

1. Submit Written Notice 2. Acknowledgment 3. Site Inspection 4. Remedy 5. Resolution

1. Submit Written Notice

Submit Written Notice

Contact Bluestone Contractors in writing — by email or certified mail — describing the defect, its location, and when you first noticed it. Written notice protects your rights under Florida Statute Chapter 558 and our warranty terms.

2. Acknowledgment

3. Site Inspection

4. Remedy

5. Resolution

Dispute Resolution

If you disagree with our determination, you have the right to pursue remedies under Florida Statute Chapter 558 (Construction Defects), including the pre-suit notice and opportunity-to-repair process. Civil remedies are available as provided by Florida law.

Important: To preserve your warranty rights, do not perform repairs yourself or hire another contractor to repair the defect before giving Bluestone Contractors a reasonable opportunity to inspect and remedy the issue. Unauthorized repairs may void coverage for that defect.

Florida Law

Florida Statutory Framework

Our warranty is designed to comply with — and in many cases exceed — the minimum protections provided under Florida law for residential construction, renovation, and remodeling clients.

Key Florida Statutes That Protect You

§553.837 — Home Warranty (effective July 1, 2025): Requires all builders of newly constructed homes to provide a minimum one-year transferable warranty against material code violations. Bluestone applies equivalent coverage standards to qualifying renovation and remodeling projects.
Chapter 558 — Construction Defects: Establishes the pre-suit process for construction defect claims — including written notice, right to inspect, and right to repair — governing disputes between contractors and property owners in Florida.
Chapter 489 — Contractor Licensing: Requires all contractors performing work in Florida to hold valid state licenses. Unlicensed contractor work forfeits warranty protections. Bluestone maintains all required Florida licenses.
Implied Warranty of Workmanlike Manner: Under Florida common law, all contractors impliedly warrant that their work is performed in a good and workmanlike manner. Our written warranty makes this obligation explicit and provides a clear process for enforcement.
Statute of Repose (§95.11(3)(c)): Florida generally imposes a 10-year statute of repose on latent construction defect claims from the date of completion. This does not extend our warranty period, but it preserves your right to bring certain legal claims beyond the warranty window.

This page is informational and does not constitute legal advice. Consult a licensed Florida attorney for guidance on your specific rights.

Industry Standards

How Our Warranty Meets NARI & NAHB Standards

NARI's Code of Ethics requires that all contracts and warranties be written to comply with federal, state, and local laws. NAHB's Residential Construction Performance Guidelines define acceptable performance standards across 13+ construction categories.

Our warranty satisfies both requirements:

✓ NARI: Written warranty compliant with all applicable law

Our warranty is issued in writing, consistent with the NARI pledge to write all warranties such that they comply with federal, state, and local laws.

✓ NARI: Nature and extent clearly described

Per NARI's Standards of Practice for marketing, when we use the term "warranty," we describe its full nature and extent — including what is covered, what is excluded, and what obligations exist on both sides.

✓ NAHB: Performance guidelines define the standard

NAHB's guidelines provide the benchmark for acceptable construction performance across all major trade categories. Our workmanship warranty holds us to those standards, and the NAHB Consumer Reference Guide is available to clients upon request.

✓ NARI: Prompt response to all complaints

NARI requires that all member companies promptly acknowledge and take action on customer complaints. Our 48-hour acknowledgment and 10-day inspection timeline reflects this obligation.

Florida Law Alignment

The warranty process is aligned with Florida Chapter 558 and the applicable Florida framework for construction defect claims.

Manufacturer Products

Manufacturer products carry their own warranties, which we pass through to you in writing when applicable.

Warranty at a Glance

Workmanship: 1 Year
Structural: 2 Years
Roofing & Waterproofing: 2 Years
Mechanical Systems: 1 Year
Finishes & Flooring: 1 Year
Manufacturer Products: Per Mfr.

Governing Standards

NARI Code of Ethics — Warranty compliance
NARI Standards of Practice — Service section
NAHB Residential Construction Performance Guidelines
FL Statute §553.837 (New Home Warranty)
FL Statute Chapter 558 (Construction Defects)
FL Statute Chapter 489 (Contractor Licensing)
FL Implied Warranty of Workmanlike Manner
FL §95.11(3)(c) — Statute of Repose

File a Warranty Claim

Submit written notice of your claim to us directly. We acknowledge all claims within 48 business hours.

bluestonecontractors.net

Submit a Claim →

File a Warranty Claim

Submit a Claim

Submit written notice of your claim to us directly. We acknowledge all claims within 48 business hours.

bluestonecontractors.net

Before Submitting

To preserve your warranty rights, do not perform repairs yourself or hire another contractor before giving Bluestone Contractors a reasonable opportunity to inspect and remedy the issue.

Schedule Your Design Consultation

Policy & Ethics FAQs

What should be in a remodeling contract to fully protect me as a homeowner in Florida?

Yes. We prepare and submit plans, material specifications, and documentation to Boca Grove's design review, and we track the process on your behalf so nothing stalls your permit timeline.

How do I verify a contractor's Florida license before hiring them?

Visit myfloridalicense.com and search the contractor's name or license number. Confirm the status reads 'Current, Active.' For a full remodel, you want a a contractor that has the correct building license for the type of building that you have. Bluestone Contractors has a Certified General Contractor (CGC) — the highest classification, valid statewide. That means that we can take on any type of project no matter the size or type. Note that a DBPR search doesn't show litigation history — also check the contractor's business name in Palm Beach County court records. Bluestone's license is publicly verifiable and our record is clean. As NAHB and Gold Coast Builders Association members, we also maintain professional standing in this community.

Who pulls permits in Boca Raton versus other Palm Beach County communities?

This depends on where your property is located. If your home is within the City of Boca Raton limits, permits are applied for through the city of Boca. If your home is in an unincorporated area of Palm Beach County or another municipality such as Delray Beach, or Highland Beach, permits are coordinated through the relevant local or county building department. Bluestone determines the correct jurisdiction for every project — renovation or remodel — and manages the full permit process.

How do I make sure I won't be hit with hidden costs during my renovation or remodel?

The best protection is a detailed, itemized contract signed before work begins. Every material and fixture should be specified by brand and model number. A reputable contractor will have a transparent change order process — nothing is added to your bill without your prior written approval. Be especially cautious on remodel projects involving structural work: demolition in older Boca Raton homes can reveal outdated electrical panels, hidden water damage, or plumbing that doesn't meet current code. Bluestone conducts a thorough pre-construction assessment and discusses realistic contingency with every client before we break ground.

What licensing and insurance must a contractor carry in Palm Beach County?

Florida requires any contractor performing work over $500 to hold a valid DBPR license. For a full home remodel or addition, you want a Florida contractor that holds the correct license for your type of project and the type of building that your project is in; (i.e. high rise condo, multi-family, townhouse etc) Beyond licensing, require proof of general liability insurance and workers' compensation. Bluestone carries full coverage on every project and provides documentation before any work begins. Our NAHB, Gold Coast Builders Association and NARI membership further reflects our commitment to operating at the highest professional standard.

What recourse do I have if a contractor doesn't deliver in Boca Raton?

Yes. Condo work in the Chateau involves shared building systems and often requires association sign-off on anything touching plumbing risers, structural elements, or common areas, in addition to the design review required for exterior or single-family work elsewhere in Boca Grove.

How does Bluestone handle unexpected problems during a renovation or remodel?

On renovation projects — cosmetic updates — unexpected problems are rare. On remodel projects involving structural work or older homes, they're more common. Our process: we stop work, document everything with photos, present you with a written description and options, and proceed only with your written approval. We never add scope or cost without your sign-off. What distinguishes a trustworthy contractor is absorbing their own mistakes and only bringing true unforeseen conditions to the homeowner.

What red flags in a remodeling contract should make me walk away?

Walk away if you see: a vague scope with no material specifications; no payment milestone schedule; no change order clause; missing license or insurance numbers; pressure to sign before review; or a price significantly below all other bids. These red flags apply whether the project is a renovation or a structural remodel — the contract standard should be the same regardless of scope.

How do permits protect me during a remodel or renovation in Boca Raton?

Permits ensure that work is inspected by the relevant building authority — City of Boca Raton Building Department or the Palm Beach County building department depending on your location — and meets the 2023 Florida Building Code. Unpermitted work can void homeowner's insurance, complicate a future sale, and may need to be demolished at your expense. Bluestone pulls every required permit on every project through the correct jurisdiction. No exceptions.

What ethical standards should I expect from a luxury remodeling company in South Florida?

Beyond a clean DBPR license and full insurance, look for professional association membership. We're proud members of NAHB, the Gold Coast Builders Association (GCBA), NARI, and NKBA which hold members to a written code of ethics. Expect your contractor to use licensed, insured subcontractors and to provide lien waivers with each milestone payment. These standards apply equally to renovation projects and full structural remodels.